lims+WARE
Support
Our Support Staff is ready to assist you with your product problems. Support for lims+WARE systems is available for On-Contract and Off-Contract systems.
Support Services
| On-Contract Support | OCS-2003 | ||
| Description | Requires | Information | Cost |
|
Phone, fax, and on-site support |
Written support contract | ocs_support@limsware.com | 18% of implementation and production costs. |
| Off-Contract Support | OCC-2003 | ||
| Description | Requires | Information | Cost |
|
Phone, fax, and on-site support
|
Purchase order | occ_support@limsware.com | $250 for first incident and $150 per hour. |
For superior support, please provide the name of your company, the name of the person experiencing the problem.
Laboratory
Solutions
lims+WARE develops the industry's premier software solutions for testing laboratories and their customers.
With more than 21 years of experience, lims+WARE is helping laboratories embrace new standards with cutting-edge technologies while cutting costs and increasing client communication and satisfaction.